Privacy.

The short version

Brimkit is a native Mac app. Your project files stay on your Mac at rest. When you ask Brimkit to read a garment, cast a model, generate a frame, or inspect an output, the references needed for that requested step are processed by BRIMLOCK over TLS and the result is returned to you. A screenshot leaves your Mac for support only if you deliberately attach it and press Send support ticket.

The public marketing and legal pages do not run Brimkit analytics or advertising trackers. Website account sign-in and creation load Google Identity Services to offer Google authentication. After sign-in, your Brimkit website session is stored in your browser's local storage on that device.

1. What the app processes

• Your images. Reference and product photographs are stored locally in the app's sandboxed container. When you ask Brimkit to read, cast, generate, or inspect, the images needed for that requested step are transmitted over TLS to BRIMLOCK, which may execute on managed third-party compute, and are used only to complete that work.
• Look references. Before a style reference leaves your Mac it is reduced to broad lighting, background and crop: the person and the product in your reference photograph are destroyed. If that reduction cannot be made, Brimkit sends no style pixels at all rather than send the photograph.
• Face measurements. To check that your generated model is the same person in every frame, Brimkit measures the facial geometry of the images it generates and stores that measurement with the shoot, on your Mac. It is a consistency check on synthetic faces: it is never used to identify a real person, never matched against any database, and never leaves your Mac as an identifier.
• Your account. Sign-in, plan and shoot usage are kept so your allowance works. Mac app session credentials live in the macOS Keychain on your device; a signed-in website account session is stored in your browser's local storage on that device.
• Support tickets. When you press Send support ticket, Brimkit sends your issue, app version and build, signed-in account reference, and any screenshot you chose to attach to our account service over TLS. The ticket details and delivery status are recorded so the request cannot disappear; screenshot bytes are delivered with the support email and are not copied into our account database.

2. What we collect

• The app: no product analytics and no advertising telemetry. Brimkit keeps your account, plan, shoot and image usage, together with the operational records needed to meter, deliver, refund and support the work you request.
• The website: the public marketing and legal pages use no Brimkit analytics or advertising trackers and load no third-party fonts. Account sign-in and creation load Google Identity Services to offer Google authentication; Google processes that sign-in under its own privacy terms. Your signed-in Brimkit website session is kept in your browser's local storage on that device.
• Purchases: checkout is processed by Polar, our merchant of record. Polar collects your payment details under its own privacy policy; we receive your email and subscription status so we can provide the service and support.
• Email: if you write to us, we keep the correspondence so we can help you. Account email such as password resets is delivered through our email provider, which processes your address for that purpose only.
• In-app support: support tickets use your signed-in account email so we can identify the account and reply. Our email provider processes the ticket text and any screenshot you deliberately attach.

3. Your rights

You can permanently delete your Brimkit account yourself from Account on the website or Settings in the Mac app. This removes the account and Brimkit-owned server usage, relay and support records. Projects stored by the Mac app remain on that Mac until you delete the app's local data.

Billing is separate: deleting a Brimkit account does not cancel a Polar subscription or card-backed trial. Brimkit blocks account deletion while live billing is attached, so first use Manage trial & cancel or Manage billing & cancel, then refresh the account before deleting it. Polar may retain transaction records it is legally required to keep. You can also email us to access or correct information we hold, or for help with deletion.

4. Contact

Privacy questions: [email protected].